FAQ
Is Juniper1435 Environmentally Conscious?
At Juniper1435, we have a selection process when it comes to the products that make it into our boxes.
The qualifications for suppliers are:
•Made in the US
•Clean Ingredients
•Makes an Effort to Reduce Waste
•Small Business (With Hopes of Helping Them Grow!)
Why did my product become soft in the mail?
Shipping in warm temperatures may affect some of the products in your box. While the product may need cooling to solidify, this does not affect the quality of the product. If you experience a product (think lip balm and deodorant) getting too soft from the heat, stand it upright in a cool place until it solidifies again. Don’t be alarmed by oil changing the appearance of the cardboard tube if this happens. It is just a quirk that sometimes comes with using sustainable packaging.
Returns
If you experience an issue with your order, contact us at contact@juniper1435.com to resolve the problem.